Lenovo has come under fire from security companies and users because of what was pre-installed on their laptops. Lenovo laptops were sold with Superfish adware which can leave the laptops unsecure. Superfish, which came preloaded on certain Lenovo models alters your search results to show you ads that your browser would not normally show you. It also changes your computer’s security settings so that attackers can snoop on your browser traffic and it works with any browser you use. In layman’s terms what this means is that any confidential communication such as emails, instant messages, online banking and even passwords can be seen.
Lenovo who was the biggest sellers of laptops in 2014 has said “At Lenovo, we make every effort to provide a great user experience for our customers. We know that millions of people rely on our devices every day, and it is our responsibility to deliver quality, reliability, innovation and security to each and every customer. In our effort to enhance our user experience, we pre-installed a piece of third-party software, Superfish (based in Palo Alto, CA), on some of our consumer notebooks”.
“We thought the product would enhance the shopping experience, as intended by Superfish. It did not meet our expectations or those of our customers. In reality, we had customer complaints about the software. We acted swiftly and decisively once these concerns began to be raised. We apologize for causing any concern to any users for any reason – and we are always trying to learn from experience and improve what we do and how we do it”.
“We stopped the preloads beginning in January. We shut down the server connections that enable the software also in January, and we are providing online resources to help users remove this software. Finally, we are working directly with Superfish and with other industry partners to ensure we address any possible security issues now and in the future”.
“To be clear: Lenovo never installed this software on any ThinkPad notebooks, nor any Lenovo desktops or smartphones. This software has never been installed on any enterprise product — servers or storage — and these products are in no way impacted. And, Superfish is no longer being installed on any Lenovo device. In addition, we are going to spend the next few weeks digging in on this issue, learning what we can do better. We will talk with partners, industry experts and our users. We will get their feedback. By the end of this month, we will announce a plan to help lead Lenovo and our industry forward with deeper knowledge, more understanding and even greater focus on issues surrounding adware, pre-installs and security. We are eager to be held accountable for our products, your experience and the results of this new effort”.
The models affected are listed below:
- G Series: G410, G510, G710, G40-70, G50-70, G40-30, G50-30, G40-45, G50-45
- U Series: U330P, U430P, U330Touch, U430Touch, U530Touch
- Y Series: Y430P, Y40-70, Y50-70
- Z Series: Z40-75, Z50-75, Z40-70, Z50-70
- S Series: S310, S410, S40-70, S415, S415Touch, S20-30, S20-30Touch
- Flex Series: Flex2 14D, Flex2 15D, Flex2 14, Flex2 15, Flex2 14(BTM), Flex2 15(BTM), Flex 10
- MIIX Series: MIIX2-8, MIIX2-10, MIIX2-11
- YOGA Series: YOGA2Pro-13, YOGA2-13, YOGA2-11BTM, YOGA2-11HSW
- E Series: E10-30
If any further news breaks on Lenovo and Superfish you will read it here.